Frequently Asked Questions

FAQ

What's your most popular menu item?
"Soba Shabu" is our most popular dish. You can enjoy meat and soba noodles in our special broth.
Are there a lot of foreign tourists?
Yes, given our location in Shinsaibashi, we have many customers from overseas.
Can we use microphones and other equipment when we book the venue for private use?
We do not provide the necessary equipment, but please feel free to contact us in advance for more details.
Can I make a same-day reservation?
Depending on availability, reservations can be made even on the day of your visit. Please call us for more information.
Can I make a reservation online?
Yes, you can make a reservation on our official website (https://naniwasoba.nishiya.co.jp/shinsaibashi/) or through various dining websites.
Is there a cancellation fee for reservations?
Cancellation policies vary depending on the course and the number of participants, so please check them when making your reservation.
Do you comply with the invoice system?
Yes, our store is a qualified invoice issuer. We also issue receipts that comply with invoice requirements.
How long does it take to serve the food?
Depending on how busy we are, we usually serve your order within about 10 to 15 minutes.
Do you have any souvenirs?
Yes, you can take some items home. Please ask a staff member for details.
Is the store wheelchair-accessible?
There are steps at the entrance and inside the store, so the facility is not fully accessible. Our staff will be happy to assist you.
Do you have any coupons?
We may offer coupons on various food and dining websites. Please check before using our services.
What's the atmosphere like at the store?
With its calm, traditional Japanese atmosphere, this is a space that is ideal for business entertaining, family meals, and tourists alike.

Is the menu different for lunch and dinner?

At lunchtime, we offer great value set meals and fixed-price menus, while in the evening, we feature a wide selection of à la carte dishes and banquet menus.
Is the soba homemade?
Yes, we prepare our signature homemade soba every day.
What kinds of alcoholic beverages do you have?
We carry a wide selection of sake, shochu, beer, wine, and more. Sake, which pairs especially well with soba, is particularly popular.
Can I reserve the venue for private use?
We can accommodate private events based on the number of guests and your budget. Please contact the store for details.
Are there any counter seats?
Yes, we have counter seating where you can feel free to dine even if you're alone.
Do you have tatami-mat seating?
Yes, we have a tatami room (with tables and chairs) that can accommodate up to 42 guests.
Can I make a reservation for a birthday or anniversary?
Yes, you're welcome to use our restaurant for anniversaries and other celebrations. Please consult with us in advance regarding bringing in your own cake.
Do you offer vegan options?
We do not offer a fully vegan menu, but we can accommodate some vegan requests, such as soba and vegetable dishes.
Do you have any vegetarian options on the menu?
Yes, we offer vegetable-based dishes and soba noodles.
Can you accommodate people with allergies?
We will do our best to accommodate your request, so please let our staff know when you make your reservation or place your order.
What kind of meat do you use for shabu-shabu?
We use carefully selected meats, with a focus on domestic beef.
Can I choose the type of soba?
Yes, you can choose from a variety of options, such as zaru soba and kake soba.
Can you adjust the portion sizes?
Set menus generally come in fixed portions, but we can accommodate à la carte requests upon inquiry.
Can I have a drink during the day?
Yes, you can order alcoholic beverages starting at lunchtime.
Is it easy to go in alone?
Yes, we have counter seating available for single diners.
Can I use this for business entertainment?
Yes, we have private rooms available, so we recommend them for business entertaining and special occasions.
What is the maximum number of people allowed for a banquet?
We have a tatami-mat room that can accommodate up to 42 guests. We also host banquets for large groups.
Do you offer an all-you-can-drink option?
Yes, you can add an all-you-can-drink option to the banquet menu.
Do you offer banquet menus?
Yes, we offer set menus ranging from 4,000 yen to 5,700 yen. We also have plans that include all-you-can-drink.
Can I order soba shabu even if I'm dining alone?
Yes, you can order as few as one serving.
What are some recommended local specialties?
Our specialty is “soba shabu.” The combination of beef and soba noodles, dipped in our signature broth, is unique to our restaurant.
Do people speak English here?
Some of our staff can communicate in basic English. International guests can feel free to use our services with confidence.
Do you have a menu in other languages?
Yes, we have an English-language menu available.
Can I bring a stroller?
Yes, you may bring strollers into the store. During busy times, our staff will assist you.
Can I use this service with children?
Yes, you are welcome to visit with children.
Are there any non-smoking seats?
All seating areas in our restaurant are non-smoking. Please use the smoking room on the second floor if you wish to smoke.
Do you offer delivery?
Yes, we also offer delivery through a delivery service. Please contact the store for more details.
Can I get takeout?
Yes, we offer a takeout menu featuring soba noodles, bento boxes, and other items.
Do you accept PayPay?
Yes, we accept PayPay as a payment method.
Do you accept electronic money?
We apologize, but we do not accept electronic money. Please use a credit card or PayPay.
Do you accept credit cards?
Yes, you can use them. We accept Visa, MasterCard, JCB, American Express, and Diners.
Do you serve lunch?
Yes, we serve lunch starting at 11:00 a.m. You can enjoy our soba and set meal menus at great prices.
When are your regular days off?
We are closed on New Year's Day (January 1) and on occasional holidays. Otherwise, we are generally open.
営業時間を教えてください。
月~土は11:00~22:30(ラストオーダー22:00)、日曜・祝日は11:00~22:00(ラストオーダー21:30)です。
駐車場はありますか?
専用駐車場はございません。お車でお越しの際は近隣のコインパーキングをご利用ください。
最寄り駅はどこですか?
地下鉄御堂筋線「心斎橋駅」6番出口から徒歩1分の場所にございます。アクセスも便利です。
個室はありますか?
はい、ございます。6~8名様用、10~16名様用、最大42名様までご利用いただける個室がございます。接待やご宴会にも最適です。
予約は必要ですか?
当店はご予約なしでもご利用いただけますが、週末や夜の時間帯は混雑することが多いため、事前のご予約をおすすめしております。ご予約はお電話または公式サイト(https://naniwasoba.nishiya.co.jp/shinsaibashi/)から可能です。